Returns & Cancellation Policy

At Quirky Charms Co., all products are customised and personalised specifically for each child. Hence, we do not offer returns or exchanges.

Why No Returns?

• Products are made exclusively based on customer-approved details
• Sizes, colours and designs are shared and confirmed before finalisation
• Personalised items cannot be resold or reused

Order Review & Approval

We ensure clarity by sharing size guidelines, references and details before production. Customers are requested to carefully review all inputs before placing the order.

Damaged or Incorrect Orders

In the rare event that you receive a damaged or incorrect product, please contact us within 24 hours of delivery along with clear images. We will review and assist accordingly.

By placing an order, you acknowledge and agree to this policy.